Sales and Refund Policy

Sales and Refund Policy

Website - Sales and Refund Policy for Q&H Enterprises

At Q&H Enterprises, we are committed to providing quality products and services. Please read our sales and refund policy carefully to understand our practices regarding purchases, returns, and refunds.

1. Sales Policy

All purchases made on our website are subject to availability. We reserve the right to cancel or modify orders in the event of stock shortages, pricing errors, or other unforeseen circumstances. Prices are subject to change without notice.

2. Returns and Refunds

If you are not satisfied with your purchase, we offer a refund or exchange within 03 days of purchase (3 days from the date of delivery). The product must be in its original condition and packaging. Please contact our customer service team at qhenterprises2@gmail.com to initiate a return or exchange.

3. Non-Refundable Items

Some products are non-refundable, including personalized and customized items, digital downloads, and products marked as "final sale." Please review the product description carefully before purchasing.

4. Process for Returns

To return an item, please follow these steps:

• Contact our customer service team with your order number and the reason for the return.
• Send the item back to us using the return label provided.
• Once we receive the returned item, we will process your refund within 7-10 business days.

5. Shipping Costs

Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or defective items).

6. Exchange Policy

If you wish to exchange an item, we will provide a replacement product of the same value. If the replacement is not available, we will issue a refund.

If you have any questions about our sales and refund policy, please contact us at qhenterprises2@gmail.com or on our whatsapp number +923147864467